Welkom Appliance Repairs
Appliance Fault Codes — Quick Reference by Brand
Not sure what that flashing code on your fridge, freezer or washing machine means? Use this guide to look up common fault codes by brand before you call. If you can’t find your code, or the fix doesn’t clear it, we’re a call or WhatsApp away.
Samsung
Washing Machines
| Code | Meaning |
|---|---|
| 4E / 4C | No water fill — check taps are open and inlet screens aren’t clogged |
| 5E / SE | Not draining — blocked pump filter or kinked drain hose |
| dE / dC / dE1 / dE2 | Door/lid won’t close or lock — check for trapped laundry |
| UE / UB | Unbalanced load — redistribute laundry evenly |
| 3E / 3C | Motor error |
| AE / AC / AEb | Communication error between control board and components |
| LE / LC | Water leak detected |
| tE | Temperature sensor error |
| Sud / SdS | Excess suds detected — use less/HE detergent |
| 8E / BE | Vibration/MEMS sensor error |
Fridges & Freezers
| Code | Meaning |
|---|---|
| 5E / SE | Defrost sensor error |
| 1E | Ice maker sensor failure |
| 22E / 26E | Fan error |
| OF / O FF | Demo mode is active — turn off in the control panel |
| 88 88 | Needs a power reset — unplug for 10 minutes |
| PC ER | Door wiring issue |
LG
Washing Machines
| Code | Meaning |
|---|---|
| IE / E02 / E10 | No/slow water supply — check taps and inlet hoses |
| OE / E03 / E21 | Won’t drain — kinked hose or clogged pump filter |
| UE | Unbalanced load |
| dE / dE1 / dE2 | Door not closed or won’t lock |
| LE | Motor overloaded/locked — let it rest 30 minutes, check for foreign objects in the drum |
| FE | Overfill error |
| dL | Door lock error — foreign object obstructing the lock mechanism |
| vS / u5 / uS | Vibration sensor contact issue |
Fridges & Freezers
| Code | Meaning |
|---|---|
| Er IF | Icing/evaporator fan motor failure |
| Er FF | Freezer fan error |
| Er CO | Communication error between boards |
| Er dh | Defrost heater error |
| Er FS | Fridge sensor error |
Whirlpool
Washing Machines
| Code | Meaning |
|---|---|
| Ld / LO | Long drain — check drain hose and pump filter |
| uL | Unbalanced load |
| oL | Overloaded — reduce load size |
| Sd / 5d | Too many suds — use HE detergent, correct dosage |
| LF | Long fill — check water supply and pressure |
| F1E1 | Main control board failure |
| F5E2 | Lid/door lock error |
| F9E1 | Long drain time |
| dEt | Detergent-related notice (not a fault) |
| LOC / LC | Control lock is active — press and hold to unlock |
Whirlpool models vary widely between F/E number combinations — if your display shows an F# and E# pair not listed here, send us a photo of the code and we’ll identify it.
Defy
Washing Machines
| Code | Meaning |
|---|---|
| E0 | Lid was open when the cycle started — close the lid and clear the alarm |
| E1 | Continuous drain alarm — check water level sensor and drain pump |
| E2 | Lid opened during spin — close the lid |
| E3 | Unbalanced spin — redistribute the load |
| E4 | Drain issue — check hose and pump filter for blockages |
| dC / dE | Door open error — machine won’t run with the door ajar |
Fridges & Freezers
| Code | Meaning |
|---|---|
| E1 | Fridge compartment temperature sensor abnormal |
| E2 | Freezer compartment temperature sensor abnormal |
| E6 | Communication failure between boards |
| E9 | Defrost sensor temperature abnormal |
Codes vary between Defy fridge ranges (e.g. Eco/Nature/Multifunction). If your display shows a code not listed here, send us a photo and your model number for a fast identification.
SpeedQueen
Washing Machines & Dryers
| Code | Meaning |
|---|---|
| E10 | Door lock failed to engage within 15 seconds of closing |
| E11 | Door unlocked during a cycle (fatal lock error) |
| Drive/motor fault codes | Unplugged or failed motor, open tachometer circuit, or locked drum |
| Suds error | Excess detergent — let suds settle, then run a rinse; use HE detergent going forward |
| Overflow / leak error | Possible leak detected — power off and inspect before running again |
| Motor thermal error | Motor overheated — usually from an overloaded or unbalanced drum |
| Fill/pressure sensor error | Washer failed to reach fill level, or the pressure sensor isn’t reading correctly |
SpeedQueen uses different code sets across classic dial-timer top loaders, digital top loaders and front loaders. Send us your model plate and the exact code shown and we’ll confirm the fault before your appointment.
KIC
Most KIC appliances are built without a digital fault-code display and instead show symptoms directly — the appliance simply won’t fill, drain, cool, or spin correctly. Here’s how to read the most common KIC symptoms:
| Symptom | Likely Cause |
|---|---|
| Washing machine won’t drain | Clogged pump or kinked drain hose |
| Fridge not cooling | Thermostat, compressor or blocked condenser coils |
| Freezer icing up excessively | Defrost element/timer failure or worn door seal |
| Washing machine won’t spin | Worn drive belt or faulty lid/door switch |
| Dryer runs but no heat | Failed heating element or thermostat |
If your specific KIC model does show a numeric or lettered code, send us a photo on WhatsApp and we’ll identify it against the model’s manual.
Can’t Find Your Code, or the Fix Didn’t Work?
Send us a photo or short video of the fault code along with your appliance’s model number, and we’ll give you an idea of the likely cause before we arrive.
