Our 6-Month Guarantee
Every repair we carry out is backed by a 6-month guarantee on parts and labour — no fine print, no run-around.
6 Months on Labour
If the same fault returns within 6 months of our repair, we’ll come back and fix it at no extra labour cost.
6 Months on Parts
Every part we fit is guaranteed against manufacturing or fitment defects for 6 months from the repair date.
Qualified Technicians
Your appliance is only ever handled by our own trained team — never subcontracted out.
What’s Covered
We stand behind every job across all the brands we service — Defy, Samsung, LG, Whirlpool, SpeedQueen and KIC — carried out by our own trained technicians.
- ✅ The exact fault we repaired, if it recurs
- ✅ Any part we supplied and fitted
- ✅ Our labour on the original repair job
- ✅ A free follow-up call-out if the same issue returns within 6 months
What’s Not Covered
- ❌ New, unrelated faults developing after the repair
- ❌ Damage from misuse, power surges, or water damage
- ❌ Repairs or interference by anyone other than our technicians
- ❌ General wear-and-tear items (seals, belts, filters) outside the repair scope
How to Claim Your Guarantee
Call us on 057 388 4131 or 082 461 9365 within 6 months of your repair.
Just describe the fault — we keep a complete record of every repair we’ve ever done, so you never need to dig out your invoice. We already know what was fixed, giving you total peace of mind.
We’ll schedule a technician to come back and put it right — a 100% no-nonsense guarantee, completely free of charge to you. Got a question first? Check our FAQ page or get in touch.
Repairs Backed by 42 Years of Experience
Serving Welkom, Riebeeckstad, Virginia, Odendaalsrus, Hennenman & Ventersburg.